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12 | How Brands Use Heritage
to tell stories in different ways.
A few months ago, I looked up Moleskine to see what stories they were telling. This work is part of the thrill, toil, and occasional tedium that leads to this letter.
I had pinned it for a heritage brand. British, or French, or Swiss, even, founded at the turn of the century in the name of arctic explorers or dyspeptic Parisian writers. It is not. It was started in 1997 by a small Italian publishing company that revived a notebook model from earlier in the century.
Shocked, I sent this news to friend-of-the-letter and brand savant Matt Hirst, who replied:
“The Moleskine stuff is interesting for the fact that it’s just a notepad, right? And that story means it’s a 20 buck notepad that makes you feel like Hemingway whenever you write your f*cking shopping list.”
This week, Rob Alderson in his clever videos and shorts roundup “Video, yes please” highlighted Montblanc’s new campaign showcasing Wes Anderson’s signature Schreiberling pen. Filmed in that style, it shows Anderson, Jason Schwartzman, and Rupert Friend as explorers on a fake mountaintop riffing on conflicting brand tag lines. It’s funny. It’s charming. And it does the job of rooting the modern customer in the grand history that allows Montblanc to charge $2,500 for a custom pen (though the pen pouches are less expensive)
And yet coming in the same week that Open AI revealed a human-sounding assistant who sweetly encourages and answers your every thought and question, the idea of writing down musings for you and you alone, seems, well, about as remote as the mountain lodge that served as the set.

What is craft, these days, anyway? Google search replaced the labor-intensive ability (and, yes, skill) of looking up secondary sources in a library, or interviewing primary sources in person. Then search became about weeding through useless links bought by the highest SEO bidders, and finding better sources. And now here comes Chat GPT 4o to remove not just the identity behind the information the Large Language Model is serving you, but to serve it up without you even having to type.
And yet there are brands out there that continue to aim stories straight at our nostalgia not just for products and places, but the effort and care in which things are made.
Done well, those stories appeal to both the initiated and uninitiated. Done really well, they hammer home craft and heritage into our crowded attention marketplace with unexpected style, and ambassadors.
👇🏼 some nice examples
Grey Days by New Balance 👟 The shoe brand appeared in this letter before for their work with creative director Joe Freshgoods that elevates issues faced by people of color — both at their brand and in the communities they serve. But this week’s focus on them is on an absence of color or, rather, a celebration of their distinctive non-color: grey. Their 7-minute black and white film (shot on 16mm) is split into seven short stories, Each vignette extolls both the color and New Balance history in a breezy, sometimes opaque narrative that reminds us that not every brand needs to take its heritage so seriously. Perhaps most striking is the style. There’s some predictable brandspeak in the conversations between disparate characters, but the visual expression takes center stage, and feels like a Jim Jarmusch film, or the cinema verite in La Haine. And boy does its tight shot approach work well on TikTok. They could’ve taken a different approach and deployed archival footage, old slogans, campaign materials, etc. They could’ve showed straight knives carving out foam sole silhouettes in stately factory settings in an ode to craft. Instead, they showcased their past by creating something modern-feeling, using a storytelling style that recalled the avant-garde — a period no one would associate with a shoe brand.
Levi’s Strauss & Co. 👖 created the position of brand historian in 1989. The job title appears unique in the fashion landscape, even as brands increasingly recognize the importance of archiving their pieces and the marketable value in re-issuing iconic looks (good Vogue Business piece on this trend here). But only Levi’s can lay claim to birthing a garment that, to hear current archivist Tracy Panek put it, “revolutionized garments all over the globe.” Visitors to the brand’s San Francisco headquarters can slip on white gloves and handle some of the collection of jeans and jackets and workwear stretching back more than a 100 years. A more comprehensive digital vault of denim is regularly accessed by brand designers as they create new collections. Levi’s, of course, has deployed heritage in its brand storytelling for decades. Last year, their tribute to 150 years of the 501 jean included wonderful short pieces of video inspired by true stories of Levi’s customers (including this banger on people who get buried in their 501s). But I really like the unique and simple deployment of Panek in this series where she explores the subcultures and people that have built the story of the brand.
🛥️ Flotsam & Jetsam 🏊🏼♂️
Random links from this week’s haul
🍝 We’ve all been served up the clickbait articles, but here’s a nice story about towns in Sicily that sold homes for “1 Euro” to foreigners, and what happened next.
🎧 I think a lot about overstimulation and the vanishing ability to do nothing. The book is from a few years ago, but this conversation with Jenny Odell felt very contemporary. .
🥾An ill-prepared hiker attempts to scale Slovenia’s largest mountain, and her harrowing experience prompts a reflection on the dangers of the outdoors. Quite gripping.
Hey, what is this?
BRAND NEW STORY highlights smart strategies and good stories told by brands and humans. It’s penned by me, Andreas Tzortzis (or, simply, Dre) and draws on insights from my career at Red Bull, Apple, and in my own brand consultancy Hella. It appears every week or so because I write it, schedule it and hit send. I’m always on the look out for your ideas, so write me, and go ahead and forward it to folks who might find it interesting. Sign up and see the archive here.
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